The story in a nutshell: Passengers are sitting on the plane. Turns out the flight is overbooked, somebody must give up his seat. The airline picks one randomly. The passenger doesn’t give up his seat. Three police officers come and drag him off the plane, to the horror of his fellow passengers. The news, together with a video is spreading. Oscar Munoz, the CEO of the airline, issues a standard apology on Twitter.
Let the police take care of customer service
Let the police take care of customer service
Let the police take care of customer service
The story in a nutshell: Passengers are sitting on the plane. Turns out the flight is overbooked, somebody must give up his seat. The airline picks one randomly. The passenger doesn’t give up his seat. Three police officers come and drag him off the plane, to the horror of his fellow passengers. The news, together with a video is spreading. Oscar Munoz, the CEO of the airline, issues a standard apology on Twitter.